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What can I do if I cannot log in with a 1043 error?

Learn how to fix the 1043 login error in Manus. Understand why this error occurs and how to use the correct login method for your account.

Updated this week

The 1043 error indicates that the email you are attempting to log in with has indeed successfully logged into Manus before. However, you have chosen an incorrect login method this time.

Currently, Manus supports three login methods: Google/Apple/Microsoft account and email-password, which are mutually exclusive. Users can only access Manus using the login method they selected when registering their account.

{"code":1043,"message":"The mailbox has been registered","detail":{},"error_name":"user.exceptions.ExistSameEmailError","msg":"The mailbox has been registered","error":"user.exceptions.ExistSameEmailError"}

Common related FAQs:

  • What does the 1043 error mean?

  • Why am I getting a 1043 error?

  • What login methods does Manus support?

  • Can I use different login methods for the same email?

  • How do I fix the 1043 error?

  • Has my email been registered before if I see a 1043 error?

  • What is the error message for 1043?

  • How do I know which login method I used to register?

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