If you have a past due payment and wish to pay using another card, you may select the “Edit billing” button at the pricing page to change your bank card details and pay.
If you paid through Apple or Google, we apologize, but you will need to contact Apple or Google's customer service directly to resolve this matter.
If you still decide to pay through your original card, you can send your payment information and email address to us. Please specify that you are experiencing payment issues and need staff assistance to cancel the subscription.
Common related FAQs:
How do I resolve an overdue payment issue if I subscribed through Stripe?
What information should I provide to resolve my overdue payment issue?
What should I do if I have an overdue payment and I subscribed through Apple or Google?
Who should I contact if my Apple or Google subscription has an overdue payment?