Understanding Your Manus Account and Login Methods
It can be confusing when you sign in and discover that the Usage tab, where you track your credit balance and transaction history, is missing. This usually means that you are signed in to a different Manus account. Although one Manus account can have multiple linked sign-in methods, using an email address or sign-in provider that is not linked to your original account may sign you in to a different account without your original subscription or usage history.
The Most Likely Cause: You Are Signed In to a Different Account
A Manus account can have multiple linked sign-in methods, including Google, Apple, and Microsoft. However, signing in with an email address or provider that is not linked to your original account may open a different Manus account.
That account will not contain the subscription, credit balance, usage history, or tasks associated with your original account, which may be why the Usage tab is missing.
To return to your original account:
Sign out of Manus.
Sign in using a method already linked to the account that contains your subscription and credit history.
After regaining access, go to Account Settings → Manage sign-in methods to review or add supported login methods.
If you still cannot locate the correct account, contact Support and provide the email address or payment information associated with your subscription. Thank you for your understanding and support.
Common related FAQs:
What login methods does Manus support?
Can I use different login methods for the same account?
What should I do if I can't see the Usage tab?
How do I access my Usage tab?
Are login methods interchangeable in Manus?
How do I know which login method I used to register?
What happens if I use the wrong login method?