Yes. In Cue, you can connect multiple messaging platforms to the same agent. You can switch between connected platforms or keep multiple platforms enabled at the same time.
Currently, Cue supports four Messenger integrations: iMessage, Telegram, LINE, and Slack.
How to connect multiple messaging platforms
Open your agent in Cue and click Agent Info.
Under Integration, click Messenger.
Click Connect and follow the authorization steps.
Repeat these steps for each additional messaging platform you want to connect.
How to switch between messaging platforms
Go to Agent Info > Integration > Messenger and use the toggle for each connected messaging platform to turn it on or off.
To switch platforms, turn off one connection and turn on your preferred connection. To use multiple platforms at the same time, leave the relevant toggles on.
Troubleshooting
If you encounter issues during the login process, it may be due to the limitations of the in-app browser. Ensure that you have a stable internet connection. If the page fails to load, try closing the in-app browser and tapping the login link again.
If you are on a restricted corporate network, you may need to switch to mobile data to complete the initial OAuth login process successfully.
Common related FAQs:
Can I connect multiple messaging platforms to the same Cue agent?
Where can I manage my agent’s messaging connections?
How do I connect another messaging platform?
How do I switch between connected messaging platforms?
Can I keep multiple messaging platforms enabled at the same time?