Privacy and Access Scope
We understand that connecting an AI agent to your business messaging app requires a high level of trust. We have designed Manus Agents with strict access limitations to ensure your privacy and your customers' data are protected.
When you connect your Manus workspace to WhatsApp Business, your agent only has access to the direct messages you send to it within that specific private chat.
Your Manus agent cannot:
See, read, or interact with any of your other WhatsApp Business conversations or customer chats.
Access your group chats.
View or download your WhatsApp contact list.
Read messages sent prior to connecting the agent.
Security Safeguards
Just like the core web platform, your interactions with the WhatsApp Business agent are protected by the comprehensive security measures outlined in our official Privacy Policy.
All tasks executed by the agent—whether you are asking it to draft a professional response to a client, check your calendar, or create a to-do list from a voice note—are processed within secure, isolated cloud virtual machines (VMs).
This sandboxed environment ensures that your business data and the files you upload via WhatsApp Business remain secure and are not exposed to unauthorized access.
WhatsApp Business Account Requirements
Please note that this integration specifically requires a WhatsApp Business account. A standard personal WhatsApp account cannot be used to connect with the official Manus bot yet.
This requirement ensures that the connection occurs through a business-grade identity, providing the appropriate controls, verification, and device-management expectations suited for professional use.
If you encounter any issues with your WhatsApp Business account status after connecting, please remember that your data remains secure within Manus, and you can always continue accessing your workspace via the Manus web version or desktop app.
Common Related FAQs:
• What data can my Manus agent access in WhatsApp Business?
• Can the Manus agent read my other WhatsApp Business conversations?
• Can the Manus agent access my group chats?
• Can the Manus agent view my WhatsApp contact list?
• Can the Manus agent read messages sent before connecting?
• How are my interactions with the WhatsApp Business agent secured?
• What is the sandboxed environment for task processing?
• Are my uploaded files via WhatsApp Business secure?
• Do I need a WhatsApp Business account to use Manus Agents?
• Can I use a personal WhatsApp account with Manus Agents?
• Why is a WhatsApp Business account required?
• What happens to my data if I have issues with my WhatsApp Business account?
• Can I still access my Manus workspace if WhatsApp Business has issues?
• Does Manus follow a Privacy Policy for WhatsApp Business interactions?
