If you are trying to access a website built with Manus and you see a "This site has been blocked." message, it means that access to the site has been restricted. This article explains the common causes and how to resolve the issue.
Here is the UI you might be seeing:
Common Reasons for a Website Being Blocked
A website created with Manus may be blocked for one of the following reasons, which are in place to ensure the safety and integrity of the platform for all users.
1. Account Suspension
The Manus account associated with the website may have been suspended for a violation of our Terms of Use. When an account is suspended, all websites and Spaces linked to it are taken offline.
Common reasons for account suspension include:
Misuse of the platform: Using the service for activities that it was not designed for.
Fraudulent activity: Engaging in deceptive or fraudulent practices.
Repeated policy violations: A history of not adhering to Manus's policies.
2. Harmful Content
We proactively monitor websites for content that could be harmful to visitors.
A site may be flagged and blocked if it is suspected of containing:
Violence or threats: Content that promotes violence or threatens individuals.
Phishing or scams: Attempts to trick users into revealing sensitive information.
Adult or explicit material: Content that is not appropriate for all audiences.
Our monitoring process includes automated systems, which can sometimes result in a website being flagged by mistake.
What to Do If Your Site Is Blocked
If you are the owner of the website and you believe it has been blocked in error, you may contact our support team for a review:
1. Click on “Contact support” on the UI or go to the Manus Help Center at https://help.manus.im/en/.
2. Open the chatbot by clicking the chat icon in the bottom-right corner of the page.
3. Start a conversation by clicking on the "Ask a question" button.
4. In your message, please include the email address associated with your Manus account and the full URL of the blocked website. This will help our team to investigate and resolve the issue as quickly as possible. Our support team will review your case and get back to you with the next steps. We appreciate your patience and cooperation.
Common Related FAQ:
What does the "This site has been blocked" message mean?
What are the common reasons for a Manus website being blocked?
Can my website be blocked due to account suspension?
What causes a Manus account to be suspended?
What is considered misuse of the Manus platform?
What is considered fraudulent activity on Manus?
Can repeated policy violations lead to my website being blocked?
Can my website be blocked for harmful content?
What types of harmful content can cause a website to be blocked?
Can a website be blocked for containing violence or threats?
Can a website be blocked for phishing or scams?
Can a website be blocked for adult or explicit material?
Does Manus use automated systems to monitor websites?
Can my website be flagged by mistake?
What should I do if my website is blocked?
How do I contact Manus support about a blocked website?
What information should I include when contacting support about a blocked site?
Where is the Manus Help Center?
How do I open the chatbot on the Manus Help Center?
What happens after I contact support about a blocked website?
Are all websites linked to a suspended account taken offline?