If you accidentally purchased an annual plan, please don't panic.
You can send your invoice or invoice screenshot (preferably including order number, receipt number, or payment email information) to us.
If you meet our refund requirements:
Our staff will process your refund, after which you can subscribe to our monthly subscription plan.
If you do not meet our refund requirements:
Once your subscription period has ended, you may subscribe to our monthly subscription plan.
Common related FAQs:
What should I do if I accidentally purchased an annual plan?
How do I change my annual membership to a monthly membership?
What information should I include when requesting to change from annual to monthly?
Will I get a refund for my annual plan?
Where do I submit my request to change from annual to monthly membership?
