Please note that the December 29, 2025 date referenced in the article refers to 12:00 a.m. Pacific Time (PT).
All other dates and times are in Singapore Time (SGT). The backup window is also shown in the corresponding U.S. Eastern and Central European time zones.
Manus will soon resume operating as an independent company. As part of our transition to independent operations, and to comply with regulatory requirements in specific jurisdictions, data generated by certain users between December 29, 2025, and 7:59 a.m. on August 23, will be deleted from 8:00 a.m. on August 23 through August 24, 2026 (SGT).
To ensure you have a clear understanding of how these changes impact your account, subscription, and data, please review the information below.
Key Timeline
December 29, 2025 — Acquisition Day
August 11 — Notification Day: We published an official notice on our website. From this date, the sale of new subscription products is temporarily stopped for affected regions only. New users from affected regions can still register, but will receive an in-app notice that their data will be deleted on the specified date.
August 11 to 7:59 A.M. on August 23 — Data Back Up Period: The backup window is now open and will run until 7:59 p.m. EDT on August 22/ 1:59 a.m. CEST on August 23/ 7:59 a.m. SGT on August 23, 2026, you can back up your account information and task data at any time using the Data Backup Tool. You will still be able to use Manus normally during this period.
From 8:00 A.M. on August 23 to 7:59 A.M. on August 25 — Deletion Period: Data deletion where applicable. All specified data of affected accounts will be permanently deleted. Manus will be temporarily inaccessible for affected regions and users.
Starting from 8:00 A.M. on August 25 — Data Restoration Period: The restoration portal opens on the Manus website. You can then use your backup files to restore your backed-up account data and task data.
Will I Be Affected, and How?
The A/B/C categories below are used solely to help you clearly understand and locate the information relevant to you.
If you have multiple accounts, or a team account and a personal account, you can check the status of each account and complete any necessary data backup and restoration processes separately.
Important note:
You can review your in-app notice to see if your account is affected.
For unaffected accounts, nothing changes. Account, subscription, task data, and connectors will not be affected.
Please note that regardless of the account type, any tasks generated or updated on or after December 29, 2025, will be deleted.
Subscription renewals and updates do not count as started.
Refunds are processed automatically within 7 days — no action needed.
If you have multiple accounts, or a team account and a personal account, please check the status of each account and complete any necessary data backup and restoration processes separately.
Individual Account
Type of Account | Impact on Accounts at Specific Times | Required Actions |
Type A & Type BAccount was created before acquisition day, and account email and user information was not changed on or after acquisition day.
| On Notification DayType A
Type B
During Deletion Period
| Data Backup Period
Data Restoration Period
|
Type CAccount was created, or email or other user information tied to the account was changed, on or after acquisition day. | On Notification Day
During Deletion Period
| Data Backup Period
Data Restoration Period
|
Team Account
Important note:
If you are an affected team member, please contact your team owner as soon as possible so they can complete the backup during the data backup period.
If the Owner's personal account is affected
Type of Account | Impact on Team Accounts at Specific Times | Required Actions |
If the Owner's personal account is A or B.
| The team account and subscription will be retained.
On Notification DayType A
Type B
During Deletion PeriodType A
Type B
| Data Backup Period
Data Restoration Period
|
If the Owner's personal account is C.
| On Notification Day
During Deletion Period
| Data Backup Period
Data Restoration Period
|
If the Owner is NOT affected, but team members are
Important note:
Team members' team accounts are only affected by the data deletion scope.
Team members' personal accounts are affected consistently with the personal version.
If any team members are affected, the compensation and rewards mentioned here will be credited directly to the team account.
Type of Account | Impact on Team Accounts at Specific Times | Required Actions |
If any team members' personal accounts are Type A or B. | Both the team and the accounts of team members will be retained.
On Notification Day
During Deletion PeriodType A
Type B
| Data Backup Period
Data Restoration Period
|
If any team members' personal accounts are Type C. | On Notification Day
During Deletion Period
| Data Backup Period
Data Restoration Period
|
If both the team owner and the members are affected, the categorization is based on the team owner's personal account.
For example:
1. If the team owner is not a Type C account, the team itself will not be deleted. However, whether individual team members have their accounts deleted depends on their own account type.
2. If the team owner is a Type C account, then the entire team and all of its members will have their accounts and data deleted.
Notification Day
From August 11 to 7:59 a.m. on August 23, 2026, the following changes will take effect for affected accounts (you will be able to use Manus normally)
Pause on New Subscriptions: Affected users will temporarily not be able to purchase new subscription products on any platform.
Subscription Cancellation and Refunds: Subscriptions created by affected users after acquisition day and still active on the notification day will be cancelled and receive refunds. For details, see Refunds: Timeline, Calculation, and Special Cases.
Membership Extension: Users whose subscriptions are cancelled will receive a free membership equivalent to their previous tier (including personal, team, and cloud computer subscriptions) until the start of the deletion period. Affected users whose Manus pro subscriptions were not cancelled by us do not need to extend their Manus pro subscriptions to the start of the deletion period. We will gift them add-on credits corresponding to their subscription tier, equivalent to them receiving an additional month's worth of credits.
Other Non-Subscription Purchases: Any remaining balance and assets (WebDev usage, Cloud Computer usage, Stripe balances, and remaining add-on credits) will be refunded.You may still top up your WebDev usage, top up your cloud computer usage, purchase domains and other non-subscription content.
Data Back Up Period
From August 11 to 7:59 a.m. on August 23, 2026, affected users can back up their data using the Data Backup Tool.
If you do not back up, you will lose access to your task data and Manus-generated artifacts. We will send multiple reminders by email and in-app notification during this period.
The Data Backup Tool supports multiple backups. Any task data, Manus-generated artifacts, or authorized connectors created after you complete a backup and before 7:59 a.m. on August 23 will need to be backed up again to be preserved.
We strongly recommend you back up your data as soon as possible and double check before 7:59 a.m. on August 23, 2026.
Deletion Period
From 8:00 a.m. on August 23 to 7:59 a.m. on August 25.
During this period, we will officially execute data deletion. All specified data of affected accounts (including account information, subscription records, task data, generated artifacts, and connector authorizations) will be permanently deleted.
At the same time, for users whose accounts are fully deleted, the system will automatically process refunds for all remaining assets and balances in the account (such as WebDev usage, Cloud Computer balances, and Stripe balances) during this period.
During the deletion period, users in affected regions will not be able to access Manus, while other users can access normally.
The data to be deleted may include the following, subject to the official notification you receive by email:
Accounts
Subscription records
Task data and all Manus-generated artifacts (e.g., websites, slide presentations)
Third-party connector authorizations
The data being deleted applies to both personal and team accounts.
We strongly advise you to complete your data back up as soon as possible before August 23 at 7:59 a.m. Please read our "How to Back Up Your Data" for detailed instructions.
Restoration Period
Starting from 8:00 a.m. on August 25, the restoration portal will officially open on the Manus website, and services will reopen.
What you can do:
You can use the backup files you saved earlier to restore your backed-up data.
Once restoration is complete, you can continue using all Manus services as usual.
What will happen if you do not restore:
Type A and B users: Your account remains unaffected and you can continue using Manus as usual, but your deleted task data, Manus-generated artifacts, and authorized connectors cannot be retrieved unless you restore them yourself later using your backup files.
Type C users: Your account will remain deleted, and you will not be able to log in. To use Manus services, you would have to create a new account.
Team members: If the team owner does not perform the restoration, the team data cannot be retrieved and members will not be able to access it.
There is no deadline for restoration — you can restore at any time once the restoration portal opens. However, please keep your backup files safe, as they are the only means of restoring your data.
For detailed steps, see "How to Restore Your Data".
If you have any questions, you can contact our customer service team at support@manus.im or use the support tool at the bottom right corner of this page. We’re here to support you through every step of the process.