Please note that the December 29, 2025 date referenced in the article refers to 12:00 a.m. Pacific Time (PT).
All other dates and times are in Singapore Time (SGT). The backup window is also shown in the corresponding U.S. Eastern and Central European time zones.
We understand how disruptive this measure is. As a token of our appreciation for your cooperation and support through this transition, we are offering additional rewards to affected users.
Claim Period
All Welcome Back Bonuses must be claimed within 90 days after the restoration period begins. The claim period begins on August 25, 2026.
Free Affected Users (Types A, B, and C)
Affected users who were on Manus Free are eligible for the free-user offer. Users on a seven-day free trial and users whose paid membership was provided on a complimentary basis are also treated as free users for purposes of this offer.
During the 90-day claim period beginning on August 25, 2026, eligible users may choose any monthly subscription plan priced between $20 and $200 and receive 50% off the first month.
Paid Affected Users
Type A Users
All paid Type A users will receive free add-on credits equal to one month’s standard credit allowance under their original subscription plan after the restoration period begins.
Eligible users will be notified through an in-product pop-up. This benefit has not changed.
Type B and Type C Users
Paid Type B and Type C users are eligible for the following Welcome Back Bonus:
If the user’s original plan was Tier 200 or below, the user may choose any eligible plan priced between $20 and $200 and receive 90% off the first month.
If the user’s original plan was above Tier 200, the user may choose any eligible plan priced between $20 and the price of their original plan and receive 90% off the first month.
The default plan selection will match the user’s original plan tier and billing cycle. The user’s original plan will be recommended by default, but the user may choose any eligible plan within the applicable range.
These bonuses must be claimed within 90 days after the restoration period begins.
If you have any questions, you can contact our customer service team at support@manus.im or use the support tool at the bottom right corner of this page. We’re here to support you through every step of the process.